Terms of Sale
Last updated: October 21, 2026
1. Seller
These terms apply to all purchases on pawonink.com from SAVAGESIMPLICITY, UNIPESSOAL LDA (NIPC 519393520), Rua Paul Harris, 11, 8.º A, 1600-251 Lisboa, Portugal, email hello@pawonink.com ("PawOnInk", "we"). By placing an order you accept them.
2. Where we sell
We currently accept orders for delivery within the United States only.
3. Products
We sell original illustrations printed as posters, posters with wooden hangers and framed posters, on 200 gsm premium matte paper. Every item is printed to order in the United States by our production partner (Gelato).
Colors may vary slightly from what you see on screen, depending on your display.
4. Prices and payment
Prices are in US dollars and include free shipping within the United States. The total you pay is always shown on the payment page before you confirm.
We do not currently charge sales tax. Payments are processed securely by Stripe; we never see or store your card details.
5. Orders
Your order is confirmed when your payment goes through, and you'll receive a confirmation by email. If we can't fulfill an order (for example, because of an obvious pricing error or a production problem), we'll let you know and refund you in full.
6. Production and shipping
Each item is made to order and shipped to the address you provide. Delivery usually takes 5 to 10 business days in total, as shown on the product page and at checkout. Posters and posters with hangers ship rolled in a sturdy tube (the hanger bars in the same package, to clip onto the print); framed prints ship ready to hang, already mounted in the frame, in a protective box.
If we can't ship within the time we stated — or within 30 days if no time was stated — we'll email you and you may cancel for a full refund.
7. Returns and refunds
Because every print is made to order just for you, we do not accept returns or exchanges for change of mind, wrong size or wrong choice. Please check your order before paying.
If an item arrives damaged or with a printing defect, email us at hello@pawonink.com within 30 days of delivery with a photo of the item and the packaging. We'll reprint it or refund you, at no cost to you — no need to send it back.
Nothing in these terms limits any rights you have under the consumer protection laws that apply to you.
8. Intellectual property
All illustrations and texts belong to PawOnInk. Buying a print lets you display it privately; it does not allow reproducing the design or using it commercially.
9. Questions and disputes
For any question or problem, contact us first at hello@pawonink.com — we reply within 2 business days and want to make it right. These terms are governed by Portuguese law, without depriving you of the protection of the mandatory consumer laws of your place of residence. See also our legal notice.